Vaccine Clinic Policies

Vaccine Clinic Policies and Agreement

This page describes the policies and procedures you must agree to abide by in order to participate in our vaccine clinics.  At the end of the page you will have an opportunity to agree to these policies and then proceed to the appointments page.

First Come First Served

There are a limited number of appointments available for each vaccine clinic. Those appointments are scheduled online and once they fill up, there will be no further scheduling opportunities until the next clinic.

Waiver of Liability

In order to participate in our clinic, you will be required to sign a liability waiver ahead of your appointment. This assures us that there will be no liability risk resulting from our staff treating your pet.

Vaccine Services Pricing and Payment

The cost of the basic vaccine package is $50, payable by credit card or debit card only. No cash or checks will be accepted. The basic vaccine package includes rabies, the core vaccines (DAPP for canine, FVRCP for feline), and a microchip. Additional vaccines, Bordetella (canine or feline) and Leptospirosis are also available at an additional cost of $10 each. Payment must be made at the start of the appointment, in advance of the vaccination session with the veterinarian.

Appointments and Duration

There are only 10 minutes allotted for each appointment, so the client should expect a brief time to check in, get the animal’s vaccines, and depart. Extended discussions with the veterinarian cannot be accommodated. Clients, when called by the vaccine clinic attendant, must come into the clinic with their pet without delay. The vaccine clinic attendant or coordinator will, if necessary, interrupt an over-running appointment and require that the client depart so as to facilitate the next appointment on the schedule.

Late Arrivals and No Shows

Clients who arrive late for their appointments will likely lose their appointment slot. Late arrival clients and clients who do not come for their appointments at all will not be permitted future participation in our clinics.

Multiple Animals

Multiple animals will require multiple appointments. No more than one animal at a time is permitted in the clinic.

Pet Minimum Age

Puppies must have attained the minimum age of 12 weeks to be eligible for rabies vaccination, 8 weeks for DAPP.  Kittens must have attained the minimum age of 8 weeks to be eligible for vaccination.

Mandatory Microchip

All animals presented to the vaccine clinic must be microchipped.  If an animal is not already microchipped then the animal will be microchipped during the appointment (included in the $40 base fee).

Intake Procedures

Upon arrival, clients will be instructed by parking lot signs to remain in their cars and to call the vaccine clinic attendant.  Having called and announced their arrival, they will await a call from the attendant, at which time they will come in for the appointment.  Dogs brought into the clinic must be on a leash and cats must be in a carrier in order to be seen by the veterinarian.  At the start of each patient’s appointment the animal will be scanned for a microchip and weighed. That information will be recorded in the animal’s record.

Patient Records

Clients are encouraged to bring their pet’s veterinary records to assist in determining which rabies vaccine to administer, 1-year or 3-year.  The client’s pet record will be available through their Digitail Pet Parent cloud application on their phone.  More details about the Digitail Pet Parent app will be provided at the appointment and additional information can be found here.

Rabies Vaccine

For the rabies vaccine, if administered, the client will be issued a tag that uniquely identifies the animal’s vaccine instance and the client will also be issued a hardcopy record of the rabies vaccine.  The clinic will administer either the 1-year or the 3-year rabies vaccine, based on the animal’s vaccine history.

Other Services

At the veterinarian’s discretion, the animal’s temperature may be taken and recorded in the animal’s record.  Generally speaking, no other services will be provided, apart from a cursory exam at the veterinarian’s discretion, and a potential referral for apparent conditions.  If, in the veterinarian’s judgment, the animal is not healthy enough for vaccination, the veterinarian will refer the client elsewhere for necessary care.  There will be no refunds in this instance.

In the event of an anaphylactic shock reaction to a vaccine, the veterinarian may provide counteractive medications such as Benadryl or epinephrine. 

Fear Free Veterinary Service

The clinic will employ fear free policies and techniques so as to minimize any trauma to the patients.  This may include providing treats and affection during treatment, or possibly providing treatment on the floor rather than on an exam table.

Agreement

As a client, I understand these policies and I agree to abide by these policies in participating in AWSHC’s vaccine clinics.